At House Trader, we aim to be as flexible as you need us to be. In order to provide you with the service that best suits your requirements we offer a number of methods by which we can assist you to rent or sell your property – our SALES, LETTING ONLY, LETTING & MANAGEMENT and GUARANTEED SERVICES.
House Trader is headed by property professionals with over 20 years combined practical experience gained through leading institutions in the UK.
We are optimistic, we have to be. Our mission requires a philosophy of hope and aspirations. It requires us to engage, inform, invest and innovate.
We believe in the concept of maintaining a high level of customer care, our experience and expertise has enabled us to successfully combine the best traditional marketing practices with the latest technology.
When you decide to sell your home you need to be sure that the agent you choose understands how to:
- Sell your home for the best price
- Sell your home as quickly as possible
- Provide you with a high level of customer care
Once you book your valuation you will begin to receive the very best in customer service and experience a level of marketing expertise designed to help you sell both quickly and for the best possible price.
Your property will be inspected by one of our experienced negotiators and its rental value assessed. Any queries that you have can be discussed at that time and we will advise you on all aspects of letting your property.
House Trader advertise widely in local, Central London publications and on the internet i.e. (find a property.com and hot property.com) at no cost to you. We interview all prospective tenants before sending them to your property or accompanying them on a viewing. Full details are taken of individual’s circumstances to assess their suitability as tenants.
Upon finding a suitable tenant, we will negotiate an acceptable rent. Satisfactory references will be sought and obtained PRIOR to the commencement of the tenancy and your approval will be gained before drawing up the Tenancy Agreement.
We collect the first month’s rent and security deposit and will forward the balance to you after deducting our fee.
We can prepare the appropriate tenancy agreement tailor made to your individual requirements and circumstances and the Tenant can be checked into the property by our inventory clerk using our professional inventory or one supplied to us by the Landlord.
In addition to the services detailed above our Letting and Management Service includes the following:-
We will hold the security deposit on your behalf.
We will collect the rent monthly and account to you on that basis. Funds can either be paid to you by cheque or bank transfer, (please note that due to delays in the banking system it can take up to seven working days from the day the rent is due to the day it is received in your bank).
We will arrange for the Tenant to transfer the gas, electricity and telephone supplies into their name at the commencement of the tenancy. In case it is not possible to arrange for the relevant Boards to read the meters, our Inventory Clerk always takes meter readings at the check-in which are then forwarded to the Boards. Your Termination Account can either come to us for payment or be forwarded to your home address. If you have not already done so, we can arrange Direct Debiting Mandates on the Water Rates on your behalf. At the termination of the tenancy, the utilities will usually be disconnected unless the Landlord has made special arrangements with the relevant Boards. Again, final accounts will be forwarded to the tenant’s new address.
Repairs during tenancy – we will arrange for any minor repairs and obtain estimates for more serious work. In this instance, we will always report to the Landlord before executing work. We will buy any new item(s) that is necessary with the Landlord’s consent. Any repair or work that is required because of negligence or misuse by the tenant, is payable by the tenant. In all other cases, the Landlord is responsible. It is our normal practice to arrange minor repairs (less than £100) without prior consultation with the Landlord. For repairs above £100 we will arrange for two written estimates from reputable tradesmen and forward these to the Landlord for approval before authorising work. Should you require prior notification and estimates of minor repairs please let us know at the start of the tenancy.
We will forward any mail received at the property that is addressed to you or your immediate family, although to ensure that mail does not go astray, we do recommend that you take advantage of the Post Office redirection scheme which, for a small charge, will direct mail for you from the sorting office.
We carry out a regular three monthly inspection of your property upon which you receive a written report. We would not normally carry out a full inventory check at this stage but rather are looking for any obvious damage or signs that tenants are not observing the terms of their agreement.
If you are resident abroad then we will operate the Inland Revenue scheme for taxing the UK rental income of non-resident Landlord, We only deal with tax and allowances on monies which pass through our account although we are pleased to advise you on additional allowances you may claim.
Should the property become vacant we will, of course, on your instructions, arrange the re-letting of the property. We will always try to ensure the property is unoccupied for the shortest possible time.